• General

    A non-refundable, non-transferable deposit of 20% is required at time of booking to secure the reservation (subject to review in extenuating circumstances).

    The final payment (remaining balance) must be made within 5 days of the completion of the booking period.  Arrangements for delayed payment may be in advance with the Centre Manager; in such cases, the final payment must be made by the date agreed. Receipts can be issued upon request.

    Booking payments must be made to the Centre Bank Account in Czech Koruna/Czech Crown (Kč / CZK).

    Bank Account Details:

    • Account Number: 2302734906 / 2010
    • Account Holder: 1st Prague (Czech Republic) Scout Group z.s.
    • IBAN: CZ69 2010 0000 0023 0273 4906

    Please add the booking Reference in the Notes field for any payments.  i.e.  GC12345

  • Cancellations

    Cancellations must be made in writing (email) to Gilwell Scout Centre .

    In the event of a booking being cancelled and that booking cannot be re-let the following charges, in addition to the loss of deposit, apply (subject to review in extenuating circumstances):

    • 20 working days notice or less a charge of 20% of the remaining balance.
    • At 10 working days notice or less a charge of 50% of the remaining balance.
    • At 5 working days or less or in the event of a non-arrival, the full price of the facilities will be charged.

    The Gilwell Scout Centre reserves the right to cancel, alter, or delay any hire, course, accommodation or activity where forced to do so by circumstances beyond our control or any circumstances which would subject The Gilwell Scout Centre or any of its personnel to danger.  In these circumstances a full refund will be offered.

  • Cleaning and Damage

    It is the responsibility of the Activity/Group/Unit Leader to ensure that all areas used by their group are left in a clean and tidy condition at the end of a booking.  We reserve the right to charge groups who damage equipment or buildings, or who fail to leave the hired facilities in a reasonable condition.  Groups will be charged a 2000 kc cleaning fee if the building is left in an unsatisfactory condition. Charges for damage will reflect the costs for replacement or repair as necessary.

    Loss of keys or key card will incur a 500kc cost for replacements.

  • Complaints

    If you have any complaint during your booking, please notify the Centre Staff. We will do our utmost to find a speedy and satisfactory solution. If you are not satisfied with the solution please complain in writing to the Centre Manager within 14 days of the end of your booking.

  • Additional information and rules

    All information given in any literature produced by or on behalf of The Gilwell Scout Centre is correct at the time of going to print. It is given in good faith and intended as a guide to accommodation and facilities available and may be altered without notice to suit safety or other conditions. 

    For the comfort, health and safety of all concerned, smoking is forbidden in the centre.

    Alcohol may only be consumed by persons over the age of 18.

    Any and all photographs, videos, or other recorded media may be used by The Gilwell Scout Centre for marketing or advertising purposes without any payment or compensation being offered.

    The Gilwell Scout Centre is covered by all necessary insurances.

Terms and Conditions – Version 1.0  – 1st March 2024